Shipping policy

Shipping & Delivery Policy

Orders are normally processed within 1–3 business days, excluding weekends and public holidays. Processing may take longer during promotions, launches, or other high-volume periods.

Shipping methods and costs

Available delivery methods, charges, and estimated delivery windows are shown at checkout after you enter your delivery address. Delivery estimates begin after processing and are estimates rather than guarantees.

Tracking

When tracking is available, you will receive a shipping confirmation after the parcel leaves the fulfillment location. Please allow time for the carrier's first scan to appear.

Address changes

Review your delivery address before completing checkout. If a correction is needed, email schliepkarow401@outlook.com immediately with your order number. Address updates may not be available after fulfillment begins.

Delays, lost parcels, and delivery issues

Weather, carrier congestion, customs processing, and other events outside the store's control can affect delivery. If tracking shows an unusual delay or a delivered parcel cannot be located, check the delivery area and contact the carrier first, then email our support team with your order number.

International orders

When international delivery is offered at checkout, the recipient is responsible for any import duties, taxes, or fees charged by local authorities unless checkout states otherwise.